ISO 20000 – Service Management – OrientMCT
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It allows IT teams to confirm that their ITSM processes are in line with business requirements as well as worldwide best practices. The iso 22000 certifications in dubai standard aids organizations in benchmarking their managed service delivery, measuring service levels, and evaluating their performance.
This document outlines the requirements for establishing, implementing, maintaining, and continuously improving a service management system in an organization (SMS). The planning, design, transfer, delivery, and enhancement of services to meet service criteria and deliver value are all detailed in this document.
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